Golden Companion Scooter Manual User Guide Dealer – Footit Medical, CPAP, & Stairlift Service
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Golden Companion Scooter Manual User Guide Dealer

Posted by Richard Spafford on

Footit, 340 Memorial Ave, West Springfield MA 01089 (413)733-7843

http://www.footit.com

 

Owner’s Manual

Companion I, 3-wheel

Companion II, 3-wheel

Companion II, 4-wheel

Golden Technologies · 401 Bridge Street · Old Forge, PA 18518 · Tel: 800-624-6374 · Fax: 800-628-5165 · www.goldentech.com

Thank you for purchasing your Companion Scooter. We are honored you have chosen Golden Technologies for your mobility needs. Please note, unless otherwise specified, the term Companion refers to each of the models listed below:

Companion I – 3 wheel scooter GC240 – 300 lb. load capacity

Companion II – 3 wheel scooter GC340 – 350 lb. load capacity

Companion II – 4 wheel scooter GC440 – 350 lb. load capacity

Standard Packing List:

1 Owner’s Manual
2 Battery Cables with Hardware 1 Front Basket
1 Seat with Arms
1 Safety Flag
2 Keys
Charger
Seat Post Nut and Bolt

DISCLAIMER

We ask that you read this manual completely before operating your new Companion. Golden Technologies, Inc. is not and cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the Golden Companion scooter. Golden Technologies, Inc. specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances.

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CONTENTS

I. INTRODUCTION.....................................................................................................................................4 Features and Benefits.......................................................................................................................5 Accessories for the Companion Scooter..................................................................................6

II. SAFETY......................................................................................................................................7 III. EMI/RFI...................................................................................................................................11

IV. YOUR GOLDEN COMPANION...........................................................................................12 Specifications.................................................................................................................................13

V. OPERATION............................................................................................................................14 Controls..........................................................................................................................................14 Control Options..............................................................................................................................16 Seating Controls.............................................................................................................................16 Power Seat (Optional)..............................................................................................................................18 Freewheel Mode.............................................................................................................................19

VI. RIDING YOUR COMPANION..............................................................................................20 Mounting........................................................................................................................................20 Basic Driving..................................................................................................................................20 Steering in Tight Spots...................................................................................................................21

VII. DISASSEMBLY....................................................................................................................23

VIII. ASSEMBLY.........................................................................................................................25

IX. TRANSPORTING YOUR COMPANION.............................................................................27 Seat Lock........................................................................................................................................28

X. CARE AND MAINTENANCE................................................................................................29 Routine Maintenance.....................................................................................................................29 Cleaning Your Companion............................................................................................................29 Batteries and Charging...................................................................................................................30 If Your Companion Does Not Operate.....................................................................................31 Diagnostics.......................................................................................................................32

XI. WARRANTY..........................................................................................................................35 Registration Card...........................................................................................................................37

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Golden Technologies, Inc. 401 Bridge Street
Old Forge, PA 18518

Phone: (570) 451-7477 Fax: (570) 451-7494 Toll free: (800) 624-6374

I. INTRODUCTION

Congratulations on the purchase of your new PatriotTM scooter. The Patriot combines cutting edge technology with attractive designs that are also highly functional in today’s world. We at Golden Technologies, Inc. know that you have chosen a scooter that will give you years of dependable operation and also will enhance the quality of your life by providing you with the mobility to experience an active daily lifestyle.

Even though your new Patriot is both user-friendly and designed for maximum maneuverability in even the tightest spaces, we ask that you please read, understand and follow all of the instructions and suggestions in this manual before you operate your Patriot for the first time. The safe use of your new scooter is very important to us.

If you feel that you do not understand the instructions and suggestions presented in this owner’s manual, or if, for any reason, you do not feel capable of performing the activities necessary to assemble, disassemble, operate, or maintain your Patriot, please contact your local Golden Technologies, Inc. provider or call Golden Technologies, Inc. Technical Support Services at (800) 624-6374.

Golden Technologies, Inc. cannot be held responsible for personal injury or property damage resulting from the unsafe or the improper use of any of our personal mobility products. Also, Golden Technologies, Inc. cannot be held responsible for personal injury or property damage resulting from attempts to follow instructions, suggestions, and guidelines presented in this owner’s manual.

Our Research and Development Department, our Quality Control Department, and our Engineering Department have used the latest product specifications and the latest product design information to manufacture your Patriot. Golden Technologies, Inc. reserves the right to implement changes into our product lines when those changes become desirable or necessary. If changes are implemented into our product line, there may be minor differences between the product you purchased and the illustrations and instructions in this owner’s manual.

Please fill out and mail the enclosed warranty registration card. Registration is also available @ www.goldentech.com. We at Golden Technologies, Inc. would appreciate hearing about the dependability of your Patriot and about the convenience of mobility it has provided for you. We would also appreciate hearing about the service you received from your local Golden Technologies, Inc. provider or representative.

For more information about our products and services or to send us your comments, please visit our website at www.goldentech.com

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Features and Benefits

I. INTRODUCTION

Please read the Owner's Manual in its entirety for complete safety and operating instructions.

Control Panel: Easy to read display features backlit battery gauge; two horn buttons; the key switch; and the red button that turns the headlight and tail- lights on and off.

Off-board charger: The charger port is located conveniently on the tiller behind a protective cover.

Tiller: Easy to use tiller offers infinite adjustment with its angle adjustment lever and can be adjusted without bending over.

Automatic Tiller Lock: The tiller will automatically lock when folded down completely so that it does not swing from side to side during transport.

Headlight (and tail lights): A standard feature, the headlight and taillights feature bright, long- lasting LED bulbs. The headlight is angle-adjustable.

Tie Downs: The tie-downs are important for transportation. Two (2) tie downs are located on the front of the scooter, on each side of the front tire, and two (2) are located at the rear of the scooter on each side of the anti-tip wheels. See IX. “TRANSPORTING YOUR COMPANION”.

FIGURE 1. COMPANION II

Slide Seat Mechanism: A standard feature, every Companion scooter features a mechanism that allows the seat to slide forward or backward for easier access to the tiller and control panel and comfort.

Adjustable Armrests: Your Companion scooter features width, height and angle adjustable armrests to find the most comfortable position as well as to make transfers easier.

Seat Lock: If the seat is equipped with a seat lock, the lock must be disengaged to remove the seat. Refer to page 28.

Tires: Every Companion scooter comes with non-marking, non-scuffing tires.

Seat Swivel: A standard feature, every Companion scooter seat can swivel to the left or right for easy transfers or to sit more comfortably at a table or desk.

Seat Lift (optional): Your Companion scooter may be equipped with the seat lift, which will raise your seat up to 5”. The switch for the seat lift is conveniently located on the tiller.

Delta Tiller handle: Offers cushioned hand rests for comfort and dual throttle control levers for easy right or left hand use.

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I. INTRODUCTION

ACCESSORIES FOR THE COMPANION SCOOTER:

A variety of accessories are available for your Golden Companion Scooter*. Please contact your Authorized Golden Technologies Provider for more information or to order.

  • Amputee Leg Supports

  • Cane Holder Tube

  • Cup Holder

  • Deluxe Pack N' Go

  • Forearm Crutch Holder

• Mirror
• Oxygen Tank Holder • Quad Cane Holder
• Rear Basket
• Safety Flag

• Scooter Cover
• Touch-up Paint
• Walker Holder
• Lap Belt
• Cell Phone Holder

*Some accessories require a mounting bracket or mounting clips. Please check with your provider to find out if the accessory you would like to order requires a mounting bracket or mounting clips.

Safety Guidelines

The symbols below are used in the owner's manual and/or on the product to identify warnings and to notify you of important safety information. Make sure you read and understand them completely.

WARNING! Indicate(s) a hazardous situation which, if not avoided, could result in death or serious injury. This icon is represented as a black symbol on a yellow triangle with a black border.

MANDATORY! Failure to perform mandatory actions can cause personal injury and/or equipment damage. This icon is represented as a white symbol on a blue dot with a white border.

PROHIBITED! Indicate(s) an action(s) that should not be performed under any circumstance. Failure to adhere can cause personal injury and/or equipment damage. This icon is represented as a black symbol with a red circle and red slash.

Safety Symbols

The symbols below identify warnings, mandatory actions, and prohibited actions. They can be found in the owner’s manual and/or on the product. Make sure you understand all safety labels before operating the product. Do not remove safety labels from the product.

Read and follow the owner’s manual!

Use only AGM or Gel-Cell batteries!

Pinch/Crush Hazard!

Corrosive chemicals inside battery!

Explosive conditions exist!

Avoid transmitters! Do not place into trash!

Recycle

Indoor use only!

Hot surface! Electrical hazard!

Do not use personal electronic devices!

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II. SAFETY

Please use your Golden Companion scooter often and allow it to expand the horizons of your daily life. The more mobility your Golden Companion brings to you, the happier you will be, and the more satisfied we at Golden Technologies, Inc. will be! But as with all things, especially motor operated vehicles, observing a few rules and safety considerations will help ensure safe scooter operation. So please follow the rules below.

Please remember that while on your Golden Companion, you are a motorized pedestrian. You must observe and obey all pedestrian rules and regulations for the locale in which you are riding.

RULES FOR USE AND OTHER SAFETY CONSIDERATIONS
MANDATORY!
Read completely and understand this owner’s manual before assembling,

operating, transporting, or disassembling your Golden Companion.

Always operate your Golden Companion with thought, care, and safety.

  • Always come to a full stop before changing direction from forward to reverse or from reverse

    to forward.

  • Do not operate your Companion where you could not safely or legally walk.

  • Never drive on the roadway, except when you must cross the street.

  • Always cross streets at intersections and use crosswalks or the most direct route, making

    sure that your path is clear and that you are visible to motor traffic.

  • Never drive your Companion up or down a step or curb that is higher than the ground

    clearance on the specifications page.

  • Never back up or down a step or curb.

  • Do not operate or store your power chair where it will be exposed to rain, snow, mist, and

    below freezing temperatures.

  • Do not drive your Companion on slippery, icy or salted surfaces.

  • Do not climb ramps or curbs that exceed your scooter’s capacity.

  • Always approach curbs and inclines straight on.

  • Always turn on your scooter’s lights when operating near traffic, at night, and in any poorly

    lit area.

  • Always be aware of and careful near mechanical pinch points especially when assembling

    and disassembling your scooter.

  • Never sit on your Companion when it is being transported.

  • Always fasten down your Companion securely with an approved tie-down system while

    transporting your scooter.

  • Never operate your vehicle if it is not functioning properly.

  • Always use caution when driving on soft or uneven surfaces such as grass, gravel. Also use

    caution on decks where there is no railing.

  • Never operate your Companion while you are under the influence of alcohol.

  • Do not attempt to use your Companion on an escalator. Always use an elevator.

  • Do not carry passengers under any circumstances.

  • Do not mount or dismount your Golden Companion unless the brake is engaged.

  • Always make sure that the key switch is set to “Off” before mounting or dismounting your

    scooter.

  • Do not back your Golden Companion down an incline or across an uneven surface.

  • Do not turn your scooter suddenly at full speed.

  • Always make sure the seat is locked in the forward position before operating your

Companion.

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II. SAFETY

Your Golden Companion is a battery-operated personal mobility vehicle. Please exercise caution and consideration when you are operating it. Driving your Companion carefully and thoughtfully will help ensure your personal safety and the safety of other people.

Before learning to operate your Companion, have your authorized Golden Technologies, Inc. provider determine if it is advisable for you to practice getting on and off your Companion and operating it in the presence of an attendant.

BEFORE GETTING ON YOUR COMPANION

Check to be certain that the power is turned off. See section V. “Operation” in this manual. This will eliminate the possibility of accidentally activating the paddle controls and causing injury to yourself and/or others.
Check to be certain that your Companion’s brake handle is in the engaged position. See section VII. “Disassembly” in this manual.
Flip up the armrests.

When getting on or off your Companion, keep your weight toward the middle of the deck. Putting most or all of your weight on the edge of the deck may cause an unstable condition.

GETTING ON YOUR COMPANION

  • Position the seat for safe and easy mounting. See section V. “Operation.”

  • Return tiller to full upright position

  • Carefully place one foot on the approximate center of the deck and seat yourself

    comfortably and securely on the seat.

  • Fasten the lap belt, if your scooter is so equipped.

  • Flip down or replace the armrests.

    GETTING OFF YOUR COMPANION

  • Make certain that the power is turned off and the key is removed.

  • Return tiller to full upright position

  • Flip up or remove the armrests.

  • Unfasten the lap belt.

  • Carefully place one foot on the ground, transfer your weight to that leg, and slowly come to a standing position.

  • Step away from the scooter.

    MAXIMUM WEIGHT

    Your Companion has been rated to a maximum payload (operator and anything else being carried on the Companion) of 300 pounds for the Companion I and 350 pounds for the Companion II. Exceeding the maximum weight rating will void the warranty.

    Exceeding the maximum weight rating may result in injury to yourself and/or to others.

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II. SAFETY

Should you encounter a problem with the operation of your mobility device such as a mechanical or electrical problem immediately stop using the product. Disconnect the batteries then contact the provider from whom you purchased your mobility device for evaluation of the problem and repair if needed.

DRIVING ON INCLINES

  • For maximum stability, lean forward in your Companion’s seat while proceeding up ramps, inclines, curbs, or any low rise. See figure 2.

  • Drive with caution when attempting to negotiate any incline, even handicap access ramps.

  • Always climb or descend an incline by driving straight up or straight down the face of

    the slope. See figure 3.

  • Do not traverse or drive across the face of an incline in any direction. See figure 3.

  • Do not attempt to negotiate an incline that is covered with snow, ice, cut or wet grass,

    leaves, or any other potentially hazardous material.

  • Do not back down an incline.

  • Try to keep your Companion moving when climbing an incline. If you do come to a stop,

    restart and accelerate slowly and carefully.

  • Do not try to descend or climb a slope whose gradient is greater than recommended.*

    FIGURE 2. GOING UP AN INCLINE FIGURE 3. TRAVERSING AN INCLINE

    * Maximum recommended incline is 7.5°

    If, while you are driving down a slope, your scooter starts to move faster than you feel is safe, release the throttle control lever and allow your Companion to come to a stop. When you feel that you again have control of your scooter, push the throttle control lever forward and continue safely down the remainder of the slope.

    DRIVING DOWN A DECLINE

  • Lower speed setting

  • Whenever it is safely possible, drive forward down any ramp, low rise, or incline.

    Golden Technologies, Inc. does not recommend that you drive your scooter in reverse down any incline, ramp, curb, or low rise. Backing down any slope may create a very hazardous situation.

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II. SAFETY

If it is necessary to back down a slope follow one of two procedures.

When using either of the following procedures to back down a slope, Golden Technologies, Inc. strongly advises that you have the assistance of another person.

Procedure 1 - Under Power

  1. Set the key switch to the “Off” position. See section V. “Operation.”

  2. Dismount your Companion.

  3. Set the key switch to the “On” position. See section V. “Operation.”

  4. While standing alongside your scooter, carefully operate the controls at the lowest speed setting. See section

    V. “Operation.”

  5. Slowly and carefully back your scooter down the incline.

  6. Carefully remount your Companion and resume normal operation.

Procedure 2 - Emergency (No Power)

  1. Set the key switch to the “Off” position. See section V. “Operation.”

  2. Dismount your Companion.

  3. Set the freewheel lever to “Disengaged.”

  4. While standing alongside the scooter, carefully manually maneuver it down the slope.

  5. When you have reached a level surface at the bottom of the slope, position the freewheel lever in the

    engaged position. See section VII. “Disassembly.”

  6. Carefully remount your Companion and resume normal operation.

    When your scooter is in freewheel mode, the brake is released. The weight of the

scooter on a slope may cause you to lose control of the scooter. If you do not feel capable of manually controlling your scooter down the slope, request assistance or do not attempt to use this Procedure.

Motor Braking System

Your scooter is equipped with a system that uses the motor to aid in braking. This Motor Brake system is designed to work when the key is in either the on position or the off position. When the key is in the on position, the freewheel is in the engaged position, and the scooter is under power, the motor will help slow down the scooter as soon as you take your hand off of the throttle lever.

When the key switch is in the off position and the freewheel lever is in the disengaged position, the motor brake system will keep you from pushing the scooter too fast (i.e. down a slope). You may notice this when pushing the scooter. The scooter will move freely until you reach a certain speed. You will then encounter some resistance as the motor brake system is activated.

MEDICATION

Always check with your physician to determine if any of the medications you are taking may affect your judgment and/or your ability to operate your Companion. Also check with your physician concerning your physical ability to operate a scooter.

Do not connect or allow anyone except an authorized Golden Technologies, Inc. representative to connect any electrical or mechanical device to your Companion. Unauthorized accessories will void the warranty and may cause injury.

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III. EMI/RFI

The rapid development of electronics, especially in the area of communications, has saturated our environment with electromagnetic (radio) waves that are emitted by television transmitters, cellular phones, citizen’s band radios (CBs), amateur radios (ham radios), wireless computer links, microwave transmitters, paging transmitters, etc. These electromagnetic (EM) waves are invisible and increase in strength the closer one gets to the source of transmission. When these energy waves act upon electrical devices and cause them to malfunction or to function in an erratic or uncontrolled manner, they are referred to as Electromagnetic Interference (EMI) or Radio Frequency Interference (RFI).

EMI/RFI AND YOUR COMPANION

All electrically powered vehicles, including scooters are susceptible to Electromagnetic Interference/Radio Frequency Interference (EMI/RFI). This interference could result in abnormal, unintended movement of your Golden Companion.

Unintended movement or brake release could cause an accident or injury.

The FDA has determined that each make and model of scooter can resist EMI/RFI to a certain level. The higher the level of resistance, the greater the degree of protection from EMI/RFI—measured in volts per meter (V/m). The FDA has also determined that current technology is capable of providing 20 V/m of resistance to EMI/RFI, which would provide useful protection against common sources of interference. This product has been tested and has passed at an immunity level of 20 V/m.

EMI/RFI RECOMMENDATIONS

• •

• •

PROHIBITED! Do not turn on or use hand-held personal electronic communication devices such as cellular phones, walkie-talkies, and CB radios while your scooter is turned on.

Be aware of any nearby transmitters (radio, television, microwave, etc.) on your intended route and avoid operating your scooter close to any of those transmitters.

Turn off the power if your Companion is going to be in a stationary position for any length of time.
Be aware that adding accessories or components or modifying your scooter may make it more susceptible to EMI/RFI.
If unintended movement or brake release occurs, turn your scooter off as soon as it is safe to do so.
Report all incidents of unintended movement or brake failure to Golden Technologies, Inc. Technical

Service at (800) 624-6374.

Turn off your scooter as soon as it is safely possible if unintended or uncontrollable motion occurs or if unintended brake release occurs.

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IV. YOUR GOLDEN COMPANION

TILLER ADJUSTMENT LEVER

CONTROL PANEL

SEAT SLIDE LEVER

HAND GRIP

BRAKE HANDLE

SEAT ROTATION LEVER

REMOVABLE FLOOR MAT

ARMREST ANGLE ADJUSTMENT SCREW

ARMREST HEIGHT ADJUSTMENT KNOB

ARMREST WIDTH ADJUSTMENT KNOBS

SEAT LOCK (NOT SHOWN)

FOR YOUR RECORDS

TILLER

HEADLIGHT

TIE-DOWN

FIGURE 4. YOUR GOLDEN COMPANION

Please fill in your Companion’s information below. This information will be useful in the event that you ever need to contact Golden Technologies, Inc. concerning your scooter.

Your Companion

Model Serial Number (under carpet—right rear)________________________ Date of Purchase Body Color

Options ________________________________________________________________ Place of Purchase
Name
Company

Address __________________________________________________________________________

Please remember to fill in and return your warranty registration card in the back of this manual.

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IV. YOUR GOLDEN COMPANION

Specification

GC240

GC340

GC440

Medicare Code

K0806

K0807

K0807

Length

42.5 in.

45.5 in.

47.5 in.

Width

23.5 in.

23.5 in.

23.5 in.

Tires

Solid

Solid

Solid

Front

9 in.

9 in.

10 in.

Rear

9 in.

10 in.

10 in.

Weight capacity

300 lbs.

350 lbs.

350 lbs.

Ground clearance

3.75 in.

4.5 in.

4.5 in.

Ground level to top of seat lowest/ highest position

23 in./26 in.

23 in./26 in.

23 in./26 in.

Height fromdecktotopofseatlowest/highestposition

17 in./ 20 in.

17 in./ 20 in.

17 in./ 20 in.

Space between rear shroud and front tire cover (front cowl)

12.5 in.

15 in.

15 in.

Space between rear shroud and tiller

16 in.

18 in.

19 in.

Space between front of seat forward/ back position and tiller

11 in./ 14 in.

14 in./ 17 in.

15 in./ 18 in.

Weight of front/ back half

46 lbs./48 lbs.

48 lbs./48 lbs.

63 lbs./48 lbs.

Weight of seat with arms

28 lbs.

28 lbs.

28 lbs.

Length of wheelbase (axleaxle)

30 in.

35 in.

35 in.

Height of unit with tiller down and seat post lowest position

18 in.

18.5 in.

21 in.

Height of unit with tiller down and seat post highest position

19.5 in.

20 in.

21 in.

Maximum speed*

5.0 mph

5.5 mph

5.4 mph

Operating range*

19.9 miles

20.9 miles

18.6 miles

Turning radius

39 in.

40.5 in.

53.5 in.

Batteries (2)

Type U1

Type U1

Type U1

Weight

125 lbs.

129 lbs.

142 lbs.

with batteries

169 lbs.

173 lbs.

186 lbs.

Freewheel mode

Yes

Yes

Yes

Electronic speed control

Yes

Yes

Yes

Maximum Curb Climbing

2.25 in.

3.75 in.

3.75 in.

Brakes

Electromechanical Park Brake and Motor Brake

Charger

Offboard

Rearwheel drive

Sealed transaxle Motor, 24 VDC

Warranty

See Warranty

* At 220 lb. user weight. Actual range and speed will vary with user weight, drive surface and terrain.

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V. OPERATION

SPEED ADJUSTMENT DIAL

DC VOLTAGE METER POWER INDICTOR LED

KEY SWITCH

LIGHT HORN

THROTTLE CONTROL LEVER

HORN

THROTTLE CONTROL LEVER

FIGURE 5. CONTROL PANEL

CONTROLS
Speed Adjustment D
ial

  • The speed adjustment dial allows you to select the maximum top speed of your

    Golden Companion. See figure 5.

  • Turn the dial counterclockwise to operate your scooter at the lowest speed level.

  • Turn the dial clockwise to increase the operational speed of your scooter.

  • We recommend that you select a speed setting at which you feel comfortable, safe, and

    in control of your Companion.

    Key Switch

    This switch turns the power on and off to your Companion. See figure 5.

  • Insert the key into the key switch.

  • Turn the key 90 degrees clockwise to turn on your scooter’s power.

  • Turn the key back to the vertical position to turn off your scooter’s power.

    Always make certain that the key is removed from the key switch before getting on or off your Golden Companion or before lowering the tiller completely.

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V. OPERATION

Power Indicator LED

When the power to your Companion is turned on, the Power Indicator LED (Light Emitting Diode) will light up. See figure 5 on page14. This LED is used for diagnosing operational problems that may arise. Please see the Diagnostics section of this manual.

Horn Button

Press this button to sound the horn. See figure 5 on page 14.

Light Switch Button

This button operates your Companion’s lighting system. See figure 5 on page 14.

  • Press the button once to turn on your scooter’s lights.

  • Press the button a second time to turn off the lights.

    Delta Tiller Throttle Control Lever

    The Delta Tiller enables you to use only one hand (either the right or left) to operate both the speed and the direction of the Companion. This self-centering lever system controls your Companion’s speed (up to the maximum speed set by the speed adjustment dial) and its forward and reverse direction. See figure 5 on page 14.

    To drive forward use either of the following:

    Use your right hand fingers to pull back on the right side of the throttle control lever. Use your left thumb to push the left side of the throttle control lever.

    Always bring your Companion to a full stop before changing direction from forward to reverse, or from reverse to forward.

    To drive in reverse use either of the following:

  • Use your left hand fingers to pull back on the left side of the throttle control lever.

  • Use your right thumb to push the right side of the throttle control lever.

    When the throttle control lever is completely released, it automatically returns to the center “stop” position and engages your scooter’s brakes, bringing you to a complete stop. You will hear a “click” when the brake engages.

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V. OPERATION

DC Voltage Meter

This meter (see figure 5 on page 14) shows the amount of voltage in your Companion’s batteries.

  • Green indicates a full charge on the batteries.

  • Yellow indicates caution and approximately a one-half charge of the batteries.

  • Red indicates that the batteries have less than one-half of a charge remaining. See section X. “Care and Maintenance” for instruction concerning charging the batteries.

    Your scooter will automatically turn itself off if the battery output falls to or below 17.5 VDC.

    Finger Tip Tiller Adjustment Lever

    The Tiller on your Companion scooter employs a pneumatic piston to provide you with infinite tiller angle settings for your driving comfort.

    • Use one hand to grasp a handgrip.

    • Pull on the release lever and position the tiller at a comfortable and safe operating angle.

    • Release the tiller adjustment lever. It will automatically lock the tiller at the selected

      angle.

      CONTROL OPTIONS

      Golden Technologies, Inc. has made provision for the individual needs and abilities of the operators of the Golden Companion.

      Your authorized Golden Technologies, Inc. provider can reverse the throttle control lever controls so that when you pull on the left side of the lever, your scooter will move in the forward direction, and when you pull on the right side of the lever your scooter will move in the reverse direction.

      SEATING CONTROLS
      Armrest Height Ad
      justment
      1. Loosen “Armrest Height Adjustment Knob” until you can pull it outward. See figure 6 on

      page 17. Note: The knob is retained in its housing with a spring.

      2. While keeping the knob pulled, raise or lower the armrest to the desired position then release the knob. After releasing the knob, you may have to raise or lower the armrest until it aligns with the nearest locking position.

      3. Tighten the height adjustment knob.

16

Armrest Width Adjustment

To adjust the armrest width:
1. Loosen the adjustment knobs at the

rear of the seat. See figure 6.

  1. Slide the armrests in or out to the

    desired width. See figure 7.

  2. Tighten the adjustment knobs.

Seat Height Adjustment

To adjust the seat height:

  1. Unlock the seat. Refer to page 28.

  2. Remove the seat by lifting the seat

    straight up.

  3. Set the seat aside.

  4. Remove the bolt, nut, and washer that

    hold the seat post in the seat pedestal.

    See figure 8.

5. Position the seat post at the desired

height while aligning the holes in the

seat post and the seat pedestal.

  1. Reinstall and tighten the nut, bolt,

    and washer. The bolt must be installed from the back of the pedestal, with the nut and washer to the front of the scooter.

  2. Place the seat back on the seat post.

Seat Rotation Lever

The seat can be rotated through 360° and locked at any 45° position.
1. Push down on the seat rotation

lever and rotate the seat to the desired position. See figure 4 on

page 12.
2. Releasethehandletolocktheseatat

any 45° position.

Flip-up Armrests

Pull up on the end of either armrest to flip it up for easy transfer on and off your Golden Companion. See figure 9.

Armrest Angle

To increase the armrest angle, turn the armrest angle screw clockwise. See figure 6. To decrease the armrest angle, turn the armrest angle screw counterclockwise.

FIGURE 6. ARMREST ADJUSTMENTS

FIGURE 7. ARMREST WIDTH

V. OPERATION

FIGURE 8. SEAT HEIGHT

17

FIGURE 9. FLIP-UP ARMRESTS

V. OPERATION

POWER SEAT ADJUSTMENT

Your scooter may be equipped with a power seat. The power seat actuator is designed to raise or lower the seat with minimal effort by the user. The power seat switch is located on the tiller below the throttle lever. See figure 10.

FIGURE 10. POWER SEAT SWITCH

Before attempting to operate the power seat for the first time, make sure your scooter is level and stationary and the speed adjustment dial is set to its slowest (turtle) setting. Make sure you are familiar with all the scooter operating procedures in your owner’s manual.

To operate the power seat:

1. Lift up and hold the power seat switch to raise the seat. Release the switch when you have reached your desired height or upon reaching the highest position.
2. Push down and hold the power seat switch to lower the seat. Release the switch when you have reached your desired height or upon reaching the lowest position.

How the Power Seat Functions:

By elevating the power seat to approximately one-half its maximum height your scooter’s speed will be limited to half the speed dial setting. If the power seat is elevated to approximately three-quarters its maximum height, the scooter will not move if the throttle control lever is pressed. The power seat must be lowered to slightly under, three-quarters of its maximum height in order to drive the scooter again. The scooter can not be driven at full speed until the scooter’s seat is lowered to under one-half its maximum height.

Problem Solving:

If you encounter an instance where after using the power seat feature that the scooter will not run, try lowering your seat. Depending on how high the power seat is raised, your scooter’s speed will be reduced or the scooter may stop operating and give a fault code. For details, refer to the above section “How the Power Seat Functions.”

18

Push the brake handle in the direction of “disengage” on the label. See figure 12.

Pushing the scooter too quickly in freewheel will cause the motor to

act as a generator causing the scooter to become difficult to push. Freewheel slowly.

V. OPERATION

Freewheel Mode

Your Golden Companion is equipped with a freewheel lever that can set your scooter in or out of freewheel mode. The freewheel lever engages your park brake.

To engage the brake and take your scooter out of freewheel mode:
Push the brake handle in the direction of “engage” on the label. See figure 11.

To disengage the brake and put your scooter
in freewheel mode:
FIGURE 11. FREEWHEEL LEVER (ENGAGED)

FIGURE 12. FREEWHEEL LEVER (DISENGAGED)

Do not sit in or attempt to move your Companion unless the frame and rear carriage are securely engaged. Accidental separation of the frame from the rear carriage may occur and cause injury or damage.

Never set your Companion in freewheel mode when it is on an incline.
Never disengage the brake handle while you are operating your Companion.

Always make certain that your scooter brake is engaged before inserting the key into the key switch.

19

VI. RIDING YOUR COMPANION

MOUNTING

For your first driving sessions, make certain that your Golden Companion starts out on a level surface and that you will continue driving on a level surface.

To Get on Your Companion

  1. Stand behind your Companion.

  2. Make certain that the freewheel lever is in

    the engaged position.

    See figure 11 on page 19.

3. Push down on the seat rotate lever.

See figure 4 on page 12.
This lever is normally located on the right-hand side of the seat, but your

Companion may be configured to have
the lever positioned on either side of the seat.

FIGURE 13.

FIGURE 14.

Once the lever is pushed down and held in the “down” position, the seat can be freely rotated.
Release the lever to lock the seat into one of the eight preset locking positions.

  1. Make certain that the seat is positioned for safe and easy mounting.

  2. Position yourself in the seat.

  3. Use the seat rotate lever to position the seat so that it is locked in the fully forward

    direction.

  4. Fasten your lap belt, if your Companion is so equipped.

  5. Place the key into the key switch.

10. Rotate the key to the on position. See figure 14.

BASIC DRIVING

1. Make certain that you are seated safely and properly on your Golden Companion. 2. Turn the speed control dial fully counterclockwise to its slowest setting.
3. Insert the key into the key switch—if you have not already done so.
4. Turn the key clockwise to the “On” position. See figure 14.

5. Place your hands on the handgrips.

  • If you wish to drive forward, pull back on the right side of the throttle control

    lever (or push the left side of the throttle control lever forward.)

  • If you wish to drive in reverse, pull back the left side of the throttle control lever

    (or push the right side of the throttle control lever forward.)
    6. Pull on the throttle control lever to gently accelerate your Companion.
    7. Release the throttle control lever to allow your Companion to come gently to a full stop. 8. Practice these two basic functions until you feel that you have control of your scooter.

20

VI. RIDING YOUR COMPANION

Steering

Steering your Golden Companion is easy and logical.

  1. With both hands on the handgrips of the tiller (see figure 4 on page 12.), turn the tiller to

    the right to travel to the right.

  2. With both hands on the handgrips of the tiller (see figure 4 on page 12.), turn the tiller to

    the left to travel to the left.

  3. Make certain to maintain sufficient clearance when turning your scooter so that the

    rear wheels will clear any obstacle.

    Turning your scooter too sharply at too high a speed may create a

situation where one of the rear wheels will leave the ground and the possibility of tipping the scooter. Avoid this danger at all times by decelerating and steering a wide arc around corners and obstacles.

Steering in a Tight Spot

If you must steer in a tight spot, such as entering a doorway or when turning around: 1. Bring your Companion to a full stop.
2. Set speed at the lowest setting.
3. Turn the tiller to the direction in which you wish to drive.

For more information on dealing with obstacle and tight spots, see “Control Through Tight Spots” on the next page.

Steering in Reverse

Backing up your Companion requires attention to what you are doing.

  1. Use your right fingers to push the throttle control lever or use your left fingers to pull

    back on the throttle control lever. See figure 5 on page 14.

  2. Turn the tiller to the left to drive in reverse to the left.

  3. Turn the tiller to the right to drive in reverse to the right.

    Your Companions speed in reverse is fifty percent of the speed set at the

speed control dial.

21

VI. RIDING YOUR COMPANION

CONTROL THROUGH TIGHT SPOTS

As you use your Golden Companion to greatly increase your mobility, you will undoubtedly encounter some obstacles that will require practice to negotiate smoothly and safely. Below are some common obstacles that you may meet during the daily use of your scooter. Listed with those obstacles are some driving tips that should help you conquer those obstacles. Learn and follow those tips, and with surprising ease you will soon be in control of your Companion as you maneuver it through doors, up and down ramps, up and over curbs, through grass and gravel, and up and down inclines.

Ramps

When proceeding up any ramp, curb, or incline:
• Lean forward in your seat to move your center of gravity forward for maximum stability

and safety.

If the ramp has a switchback, good cornering ability is required.

  • Maneuver your Companion so that the front wheels take wide swings around the corners

    of the ramp.

  • Doing this will allow your scooter’s back wheels to follow a wide arc around the corner,

    staying clear of obstacles.

    If you must stop your Companion while driving up a ramp:

  • Starting up again simply requires that you apply gentle and steady forward power

    pressure to the throttle control lever.

  • Accelerate gently after stopping on any incline.

    Driving down a ramp:

  • Keep your Companion’s speed control dial set fully counterclockwise at the slowest

    speed setting.

  • If you must come to a stop, release the throttle control lever slowly and smoothly.

    Curbs

  • See specifications for maximum curb height.

  • Always use caution when negotiating any curb.

  • Go up or down a curb head on at a direct 90° angle.

  • Approach and negotiate the curb so that both back wheels of your scooter go over the

    curb at the same time.

  • Never negotiate inclines or curbs by traversing them. Doing so may cause the

    scooter to tip over.

  • Go down a curb slowly to avoid a jarring bump. Use as little power as possible.

    Grass and Gravel

    Your Golden Companion performs admirably on grass, gravel, and hills, but you must follow the operational parameters presented in this manual. Refer to the “Safety” section. If you are unsure about any situation, avoid it. Common sense is your best protection.

  • Feel free to use your Golden Companion on lawns or in park areas.

  • Avoid long or high grass, which may wrap around your scooter’s axles.

  • Avoid loose gravel.

22

1. REMOVING THE SEAT

Pinchless seat hinges are standard on all Golden Companion

scooters.

  1. Remove the key.

  2. Make sure that the scooter brake is engaged.

  3. Loosen the adjustment knobs. Slide the

    arms off the scooter if you are not able to carry the seat with the weight of the arm- rests attached. See figure 6 on page 17.

  4. Pull and hold the seat lock handle in the outward position. Refer to the seat lock instructions on page 28.

5. Removetheseatbygraspingitonboth sides and lifting the seat straight up and

FIGURE 15.

out of the seat post. See figure 15.
6. The seat can be folded for compact storing.

VII. DISASSEMBLY

If transporting your scooter on an outside lift, remove seat or make sure

the seat lock mechanism is locked. Failure to do so could result in the seat coming loose and becoming airborne. This situation could cause problems for the traffic behind you

and possibly result in an injury.

2. REMOVING THE REAR SHROUD

1. Pull up on the sides of the shroud.
2. Lift the shroud up and off the scooter.

See figure 16.

3. REMOVING THE BATTERIES

1. After removing the shroud, loosen the VelcroTM straps from around each battery. See figure 17.

FIGURE 16.

VELCROTM STRAPS

FIGURE 17.

23

FIGURE 17.

FIGURE 18. BATTERY CONNECTORS

  1. Squeeze the locking ear on the connector and disconnect the batteries from the frame.
    See Figure 18.

  2. Remove the batteries one at a time.

  3. Lower the tiller, which will automatically lock

    into place once lowered.

  4. Wrap the V straps around the Delta tiller to

    help
    secure it. See figure 19.

NOTE: The key must be removed from the key switch to fully lower the tiller. The tiller will only lock when it is in the center position.

4. DISCONNECT THE FRONT AND REAR FRAME SECTIONS.

  1. Pull up on the T handle next to the seat post

    See figure 18. Pulling up on the T handle will

    separate the front and rear section.

  2. Your Companion scooter is now fully

    disassembled. See figure 20.

VII. DISASSEMBLY

VELCROTM STRAPS

FIGURE 19. PULL T-HANDLE

FIGURE 20. COMPLETELY DISASSEMBLED

24

The Companion scooters are easy to assemble. Make sure the key is out of the key switch before assembling your scooter.

WARNING! Pinch/Crush Hazard!

1. Connect the frame sections.

  1. Position the front and rear sections of the frame as shown in figure 21 so that they align properly.

  2. Pull up on the T handle to lift the front section.

  3. Once the frame hooks are properly aligned (See figure 22), push down on the seat post to secure the frame together. You will hear and feel a positive “snap” sound to confirm that the front and rear frames are connected.

  4. Undo the Velcro straps from around the tiller and raise the tiller.

2. Battery Installation.

1. Install the batteries onto the scooter.
2. Reconnect the batteries. See figure 18 on

page 24.
3. Wrap the hook and loop strap around the

battery and the battery harness. See figure 23.

FIGURE 21. CORRECT FRAME ALIGNMENT

VIII. ASSEMBLY

ALIGN

FRAME HOOK

FIGURE 22. FRAME HOOK

VELCROTM STRAPS

25

FIGURE 22. FRAME HOOK

4. REINSTALL THE SEAT.

1. Makecertainthattheseatpostis mounted in the seat post pedestal and adjusted to the desired height.

  1. Lifttheseatandpositiontheseatswivel post into the seat post. See figure 24.

  2. Push down and twist on the seat to make certain that the seat swivel post is fully inserted and locked. See figure 25.

    Failing to assure proper

installation of the seat could result in

injury.

5. REINSTALL THE ARMRESTS.

  1. Insert the right arm into the arm bracket.

  2. Tighten the right arm bracket adjustment

    knob.

  3. Insert the left arm into the arm bracket.

  4. Tighten the left arm bracket adjustment

    knob.

Your Golden Companion is now successfully assembled.

FIGURE 24. SEAT SWIVEL LEVER UNLOCKED

FIGURE 25. SEAT SWIVEL LEVER LOCKED

VIII. ASSEMBLY

Do not sit on or attempt to move your Companion unless the frame and rear carriage is securely engaged. Accidental separation of the frame from the rear carriage may occur and cause injury or damage.

26

IX. TRANSPORTING YOUR COMPANION

FIGURE 26. COMPANION FIGURE 27. COMPANION II FIGURE 28. FOUR-WHEEL COMPANION II

All Golden Companion scooters shown above can be equipped with docking devices for loading onto a vehicle by means of a mechanical lift or hoist. Contact your Golden Technologies, Inc. provider for more information concerning docking devices and scooter lift devices.

To Transport Your Companion:

  • Disassemble or fold down the seat and tiller (see section VII. “Disassembly”) as close as possible to the loading area of the vehicle to be used for transporting your scooter.

  • The degree to which you disassemble your Companion or fold the seat and tiller depends on the size and shape of the cargo area of the transporting vehicle.

  • Moving blankets or other forms of padding may be used to protect your Companion during transportation.

  • Do not lift your Companion by its plastic body parts or tiller. Breakage of these parts is not covered by the warranty.

  • Do not use the tires or wheels to lift the rear carriage. The carriage may rotate and cause injury or damage.

    If your scooter and its components are not properly and securely stowed during transportation, the scooter or the components may move or become airborne and cause injury or damage. Remove the basket for transit.

    Never sit on your Companion when it is being transported. Always fasten down your Companion securely with an approved tie-down system supplied by your lift manufacturer while transporting your scooter.

    If transporting your scooter on an outside lift, remove seat or make sure the seat lock mechanism is locked. Refer to the seat lock instructions on page 28. Failure to do so could result in the seat coming loose and becoming airborne. This situation could cause problems for the traffic behind you and possibly result in an injury.

27

IX. TRANSPORTING YOUR COMPANION

SEAT LOCK MECHANISM OPERATING INSTRUCTIONS

Seat Installation:

Place the seat onto the seat post and push down until the seat is locked into place over the seat swivel daisy. See figure 29.

FIGURE 29. SEAT LOCKED (BOTTOM VIEW)

Seat Removal:

Pull and hold the seat lock handle in the outward position to remove the seat. See figure 30.

FIGURE 30. SEAT UNLOCKED (BOTTOM VIEW)

The above pictures depict the standard left hand seat lock. The right hand seat lock would be on the opposite side of the seat. The power elevating seat lock will be located at the front of the seat. All seat locks operate in the same manner, as shown above.

Seat Swivel Lock

Seat Post

Seat Swivel Daisy

Pull Handle

Seat Post

28

X. CARE AND MAINTENANCE

ROUTINE MAINTENANCE

Your scooter requires a minimal amount of care and maintenance. If you do not feel confident in your ability to perform the maintenance listed below, you can schedule an inspection and maintenance with your provider.

Make sure your batteries are fully charged daily. See “Battery Charging”.
Regularly inspect your scooter’s tires for signs of wear.
Regularly inspect all exposed harnessing and connections for wear, damage, and

corrosion. Have your provider repair or replace any damaged harness or connector. Periodically check all fasteners for tightness, wear, and corrosion. If any of these are

present, turn off the scooter and contact your provider.

Be careful of pinch points and sharp metal parts (wear gloves).
Keep all the electrical components (charger, console panel, and electronics) free from mois-

ture. If any of these items do become exposed to moisture, let them dry thoroughly before

attempting to operate your scooter again.
All bearings are permanently lubricated and sealed. No additional lubrication is required.

CLEANING YOUR COMPANION Tires

  • Clean the tires with ordinary kitchen-type cleaners and a damp cloth.

  • Do not use solvents on the tires. Solvents can cause the tire material to break down or

    become too soft.

    Body

  • The body (rear shroud, tiller shroud, deck shroud) of your Golden Companion is formed ABS plastic and coated with a durable automotive-type finish.

  • Use cool water mixed with a mild soap to remove dirt and oils.

  • Use a nonabrasive car wax on the ABS body parts.

  • Buff by hand with a soft cloth.

    Seat

    Vinyl Seat:

  • Clean with a mild soap or mild detergent and a damp cloth.

  • A vinyl cleaner may also be used.

    Removable Floor Mat

• •

• •

Spray clean with an automotive-type wand after the floor mat has been removed from the scooter.
The floor mat snaps into place on the scooter floor. Simply pull up on the floor mat to remove it.

Do not use excess water or pressure when cleaning your scooter. Never take your scooter through a car wash.

Never use a high pressure hose to wash your scooter.

29

X. CARE AND MAINTENANCE
IMPORTANT! New batteries MUST be fully charged prior to the initial use of your scooter.

Charge new batteries for 12 hours even if the battery gauge already shows a full charge. This is to condition your new batteries for maximum performance.

WARNING! Corrosive chemicals contained inside the battery. Explosive battery conditions exist.

WARNING! Charger surface can become HOT. Electrical hazard!

BATTERIES AND CHARGING

Battery maintenance is the most important part of maintaining your scooter. Keeping the batteries fully charged helps to extend battery life. Use the following guidelines to help keep your batteries in optimum condition.
Fordailyuse,keepbatteriesfullycharged.

We recommend that you plug in the off-board

charger after each use and charge 6-8 hours.
Ifyouarenotgoingtousethescooterformore

than a week, fully charge the batteries and then disconnect them from the scooter. See figure 18 on page 24.

To Charge the Batteries:

The charger for all Companion models is an off-board charger. To charge the batteries, plug the charger into the charger port on the tiller. See figure 31.

Battery Maintenance

FIGURE 31. CHARGER PORT

MANDATORY! Use only AGM or GEL-cell SLA deep-cycle batteries for operating

Golden Companion scooters.

  • Thesebatteriesaremaintenancefree.

  • Thereisnodangerofspillageorleakage,sothesebatteriesaresafelytransportableonair

    craft, busses, trains, etc. (Note: Check with your carrier for their specific rules prior to

    transport).

  • By following the procedures set out in this manual, you can expect extended life from your Golden Companion’s batteries.

If the battery terminals become corroded:
Corrosioncancauseapoorelectricalconnection

and operational problems.
Cleancorrodedbatteryterminalswithastiffbrush

and a mix of baking soda and water.

Battery Cable Installation

If it becomes necessary to install new batteries, you may need to change each battery harness. See figure 32. Use a machine screw, a split washer, and a nut to attach the red cable ring terminal to the positive (+) battery terminal. Use a machine screw, a split washer, and a nut to attach the black cable ring terminal to the negative (-) battery terminal.

FIGURE 32. BATTERY HARNESS

30

X. CARE AND MAINTENANCE

IF YOUR COMPANION DOES NOT OPERATE

  • Make certain that the freewheel lever is set to the engaged position. See page 19.

  • Check the main circuit breaker. If necessary, reset the circuit breaker.

  • Make certain that the speed adjustment dial is at the desired setting.

  • Make certain that the key switch is set to the “On” position.

    If none of the above procedures solve the problem, contact your authorized Golden Technologies, Inc. provider.

MAIN CIRCUIT BREAKER

The 50-amp main circuit breaker reset button is located under the seat on the front of the rear shroud panel. See figure 33.

WARNING! Do not attempt electrical repairs. Consult Golden Technologies,

Inc. or your authorized Golden Technologies, Inc. provider.

If, for no apparent reason, your Companion stops operating, the main circuit breaker may have tripped.

Possible causes for the main circuit breaker to trip:

FIGURE 33. MAIN CIRCUIT BREAKER

MAIN CIRCUIT BREAKER

  • If your scooter is equipped with pneumatic tires, low tire pressure can cause the motor to overload and trip the main circuit breaker.

  • Driving up a long, steep hill.

  • Driving over a curb.

  • Run-down batteries.

  • Exceeding the maximum weight limit of the scooter.

    As you operate your Companion, battery voltages go down and battery current must rise to satisfy the demands of the motor and of other electrical devices operating on your scooter. This can cause a heavy current draw that will trip the main circuit breaker.

    Remedy:

    • Recharge your Companion’s batteries. See “Charger and Batteries” in this section of this manual.

    • If the problem continues, have your authorized Golden Technologies, Inc. provider load test the batteries.

    • If the batteries are good, the charger may be the problem. Consult your authorized Golden Technologies, Inc. provider.

31

X. CARE AND MAINTENANCE

Resetting the Main Circuit Breaker

  1. If the main circuit breaker trips as a result of run-down batteries or because of a temporary overload, reset the circuit breaker:

  2. Wait ten minutes or so for the motor control board to return to the normal operating temperature range.

  3. Make certain that the key switch is set to the “Off” position.

  4. Press in on the main circuit breaker reset button. See figure 33 on page 31.

    If the main circuit breaker continues to trip, there is probably an

underlying electrical fault that needs attention.

Contact your authorized Golden Technologies, Inc. provider.
Do not keep resetting the main circuit breaker without correcting the und
erlying

electrical problem.

DIAGNOSTICS

The diagnostics feature of your Golden Companion’s microprocessor based motor control board functions as follows:

  • Any fault condition on the controller or on an associated system will cause the Power Indicator LED to flash.

  • The flashing of the LED occurs as one flash or as a series of flashes separated by a two- second pause.

  • The number of flashes in each series is referred to as the “Flash Code.”

  • The flash code indicates the nature of the condition or fault.

    THE FLASH CODES 1 Flash

  • Indicates that the battery voltage (with the throttle control lever in the neutral position)

    is below 19 volts.

  • The batteries need to be charged.

  • Your Companion will continue to operate at reduced speeds until the voltage falls to 17.5

    volts.

  • As the voltage drops you will experience a power loss.

    Remedy: Charge your Companion’s batteries. See “Batteries and Charging” in this section.

    2 Flashes

  • Indicates that the battery voltage has dropped to 17.5 volts.

  • At this voltage your scooter will cease operation.

  • If you have charged the batteries and the condition continues, one or both of the

    scooter’s batteries may be at fault.

  • The continuance of this condition after you have charged your Companion’s batteries

    may also indicate a problem with the battery charger.

32

X. CARE AND MAINTENANCE

3 Flashes

Consult your authorized Golden Technologies, Inc. provider.

4 Flashes

  • Indicates that the motor control board is overloaded and overheated.

  • An overload can occur if you have been driving your Companion for an extended period

    of time up an incline that is steeper than the recommended grade (see “Specifications” on

    page 13).

  • An overload can occur if your Companion is carrying a payload that is higher then the

    recommended weight capacity. See “Specifications” on page 13 for your Companion

    model weight capacity.

  • If your scooter is equipped with pneumatic tires and they are under inflated, an overload

    can also occur. Under inflated tires cause the motor to draw large amounts of current.

    This high draw overheats the motor control board.

  • Your scooter will not operate until the motor control board cools back to its operational

    temperature range.

    Remedy:

    • Turn off your Companion’s key switch and allow the scooter to sit for 10 minutes.

    • Check the tire pressure.

    • Have your authorized Golden Technologies, Inc. provider perform a battery load test.

      5 Flashes

  • Indicates a brake problem.

  • The freewheel lever may be in the disengaged position. See page 19.

  • The brake or the brake wiring may be damaged.

  • For safety reason, your scooter was designed to cease operation until the problem is

    corrected.

    Remedy:

    • Make certain that the freewheel lever is in the engaged position. See page 19.

    • Turn the key switch to the “Off” position to stop the flash code.

    • Set the freewheel lever to the “engaged” position.

    • Turn the key back to the “On” position.

    • If the above remedies do not solve the problem, contact your authorized Golden Technologies, Inc. provider.

      6 Flashes

  • Indicates that the throttle control lever was not in the neutral position when the key switch was turned to the “On” position.

  • May indicate that the throttle control lever is out of adjustment.

    Remedy:

    • Turn the key switch to the “Off position.

    • Make certain that the throttle control lever is in the neutral position.

    • Turn the key switch to the “On” position.

    • If the above procedure does not solve the problem, contact your authorized

      Golden Technologies, Inc. provider.

33

X. CARE AND MAINTENANCE

7 Flashes

  • Indicates a problem with the throttle control lever.

  • May also indicate a problem with the potentiometer (speed control).

  • Your scooter will not operate until the problem is corrected.

    Remedy:

    • Make certain that all electrical connectors are firmly and correctly joined.

    • If the connectors are all firmly joined and the problem is not solved, contact your

      authorized Golden Technologies, Inc. provider.

      8 Flashes

  • Indicates a motor voltage problem.

  • Your scooter will not operate until the problem is corrected.

    Remedy: Contact your authorized Golden Technologies, Inc. provider.

    9 Flashes

    • Indicates other internal errors or faults.
    • Your scooter will not operate until the problem is corrected.

    Remedy: Contact your authorized Golden Technologies, Inc. provider.

    FOR YOUR CONVENIENCE, THESE DIAGNOSTIC FLASH CODES ALONG WITH THE SERIAL NUMBER OF YOUR SCOOTER CAN BE FOUND UNDER THE FLOOR MAT. THIS WILL ALLOW YOU TO ACCESS THIS IMPORTANT SERVICE INFORMATION AT ANY TIME. IF POSSIBLE, PLEASE REFER TO THIS INFORMATION BEFORE CONTACTING YOUR AUTHORIZED GOLDEN TECHNOLOGIES, INC. PROVIDER.

34

Buzzaround Lite GB107
Buzzaround XL GB117/GB147
Buzzaround Extreme GB118/GB148

Lifetime Limited Warranty:

LiteRider GL109/GL111/GL141

All Companion Models GC240/GC340/GC440

Avenger GA541 Patriot GR575

XI. WARRANTY

Consumer Limited Warranty

Scooters

Golden Technologies has provided information throughout the owner’s manual in regards to proper usage and care of your scooter. Failure to adhere to this information will void the warranty of the scooter, its parts and the batteries supplied by Golden Technologies.

The following warranty is granted only to the INITIAL Consumer who has purchased our product and commences on the Date of Purchase by the Consumer from an Authorized Golden Technologies’ Provider. The Consumer must have a warranty registration card filed with Golden Technologies to receive service.

The warranty covers the following scooter models unless otherwise noted:

For the life of the scooter, from the date of purchase from an authorized Golden Technologies’ provider, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative:

Steel Frame Tiller Frame Seat Post Frame Welds Front Fork

*The GR575 is warranted for FIVE YEARS

Two-Year Warranty:

For the period of two years from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option with any new or reconditioned components any of the following drive train components found to be defective by an authorized Golden Technologies representative:

Transaxle Motor/Brake Assembly (electrical function only) *The GR575 is warranted for ONE YEAR

Note: An increase in operating noise of the transaxle DOES NOT constitute a defect. With normal wear and tear, operating noise is expected to increase.

For the period of two years from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following electronic assemblies found to be defective by an authorized Golden Technologies representative:

  •   Electronic Controller Dash Assembly Wire Harness(es)

  •   Battery Charger Potentiometer Assembly *The GR575 is warranted for ONE YEAR

    Note: While charging batteries, it is normal for the battery charger to heat up. Heat coming from the battery charger does not constitute a defect.

    One-Year Limited Warranty

    For the period of one year from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will replace the batteries supplied by Golden Technologies if found to be defective by an authorized Golden Technologies representative.

35

REV.0716

One-Year Limited Warranty:

Bearings
Bushings
Seat Swivel Mechanism

Rubber Components (excludes tires)

Plastic Components (excludes body)

XI. WARRANTY

Consumer Limited Warranty

Scooters (continued)

For the period of one year from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following parts found to be defective by an authorized Golden Technologies representative:

Armrests
Items not listed are covered at the discretion of Golden Technologies. Any accessories, standard or optional, supplied by

Golden Technologies, are covered for a period of one year from the date of purchase with the particular unit.

Warranty Exclusions:

Golden Technologies does not provide warranty on any of the following items which may require replacement due to the normal wear and tear of day to day usage:

  •   Tires and Tubes Motor Brushes

  •   ABS Plastic Shrouds Bulbs/Fuses

  •   Armrest Pads

    This warranty also excludes the following:

    Loss or theft of components (ie: keys, baskets, etc.) Damage caused by:

Brake Pads Upholstery

> Battery fluid spillage or leakage
> Abuse,misuse,accidentornegligence.
> Improper operation, maintenance or storage.
> Commercial use or use other than normal.
> Repairs and/or modifications made to any part without the specific consent of Golden Technologies. > Exceeding the specified weight capacity of the unit.
> Accessories other than those supplied or approved by Golden Technologies.
> Failure to adhere to the product instructions
> Acts of Nature, such as lightning strikes, earthquakes, etc......
> Circumstances beyond the control of Golden Technologies.

ANY PARTS ALTERED OR REPAIRED BY UNAUTHORIZED PERSON.

Warranty Service:

Warranty Service must be performed by an authorized Golden Technologies representative. Golden Technologies reserves the right to replace warranted part(s) with refurbished or new part(s) at our discretion. All labor charges, service calls, transportation costs or any other charge(s) associated with the installation of any warranted part(s) are the responsibility of the consumer. Warranty is for the replacement of the parts only and does not include freight for the replacement parts. Consumers are not to return any item(s) to Golden Technologies without prior written authorization. Any damages incurred while warranted part(s) are in transport are the sole responsibility of the consumer.

There is no other express warranty.

Implied warranties, including those of merchantability and fitness for a particular purpose are excluded. Liabilities for consequential damages are excluded. This warranty gives you specific rights and you may also have other rights which may vary from state to state.

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REV.0716

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Fold Here First

Golden Technologies 401 Bridge St.
Old Forge, PA 18518

Fold Here Second

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Place Stamp Here

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Companion I, 3-wheel Companion II, 3-wheel

Companion II, 4-wheel

401 Bridge Street Old Forge, PA 18518 Tel: 800-624-6374 Fax: 800-628-5165 www.goldentech.com

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Companion_OM_050317


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